There is something special about every one of us, regardless of age, ability, status or background. We believe that all people deserve to have their needs met to live fulfilling lives. We will also provide high-quality services to all participants. We will strive for continuous improvement in our services and use evidence to best meet the needs of participants.

Being responsive to participants’ specific needs, working towards personal goals, and respecting cultural differences will have a positive impact on their wellbeing. We wish to provide a voice for our clients to become empowered and be a part of the decision-making processes in their future.

We aim to ensure that all our services are provided in culturally competent ways, which respect each person’s cultural identity. We will review all Support Plans regularly, and where your progress towards your goals is different to expectations, we will work with you to develop a new plan, to determine what changes can be made to better meet your goals.